Privacy Policy

IronStratos LLC ("IronStratos," "we," "us," or "our") operates the ironstratos.com website and the Root Cause AI mobile application (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

Information We Collect

We may collect information that you voluntarily provide to us when you use our Services, including:

• Name, email address, and contact information when you submit a contact form or create an account
• Information you provide during root cause investigations, including text descriptions and photographs
• Device information, including device type, operating system, and unique device identifiers
• Usage data, including app feature usage, session duration, and interaction patterns

How We Use Your Information

We use the information we collect to operate, maintain, and improve our Services; respond to your inquiries and provide customer support; send you updates about our Services (with your consent); analyze usage patterns to improve user experience; and comply with legal obligations.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Investigation data entered into Root Cause AI is stored securely and is only accessible to authorized users within your organization.

Third-Party Services

Our Services may use third-party services for analytics, cloud hosting, and AI processing. These providers have their own privacy policies governing the use of your information. We use Google Cloud and AI services to power certain features of Root Cause AI.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also request a copy of your data or ask us to restrict its processing. To exercise these rights, contact us at info@ironstratos.com.

Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

IronStratos LLC
Smiths Station, Alabama
info@ironstratos.com